FAQ & Support

PDFs and Instructions found here for uploading to your device, Amazon Fire Stick or Smart TV.
HOME PAGE

Support

Send us a message using the form below.
STEP 1
Install Downloader app.   This will allow you to download TivaMate and NextVision onto your FireStick

Next Vision TV

PDF
For those with a Fire Stick/FireTV, use the following steps.

1. We will first install the Downloader app. This app will help you “sideload” nexTVision on FireStick because browser downloads are not
allowed.

2. Click the Find > Search option on the home screen of FireStick.

3. Type the name of the app. Click the Downloader option when it is displayed in the search results. Choose the Downloader icon on the following screen and download and install the app.

4. Get back to the home screen of FireStick after installing the Downloader app. In the menu bar, click Settings.

5. In the Settings, choose the option My Fire TV.

6. When the following set of options are displayed on the next screen, click Developer Options. Editors Note: If developers options does not display as shown above. Select “About.” Highlight the first option in the list. This should be a reference to your specific device. Press the remote as if you were selecting this item 7 times. When finished, you should see a message telling you you’re already a developer. Press the back button on the remote to go back to the previous menu and “developers options” should appear at that time.

7. Click Install from unknown apps.

8. Click Downloader to change the status to ON.
You have configured the FireStick settings to allow the installation of nexTVision and other third-party apps. Follow the steps below:

9. Now open the Downloader app. When you run this app for the first time, a set of prompts will appear. Dismiss them until you see the following screen On this screen, you need to click the URL textbox on the right side (make sure Home option in the left menu is selected) where it says ‘http://

10. Enter the following path on this window: 586487

11. After entering the short code hit and enter and the following screen will appear. It will transfer you to a media file site, do not touch any buttons on the remote while it is redirecting.

12. After redirecting for 5 seconds, downloading should begin automatically. If an error occurs here. Close the downloader program completely and try again. Also check the numbers you entered and ensure it is 586487.

13. Once downloading the is complete, install the app onto your device.

14. Once installation is complete, open the app.

15. Once you open the app, the Log in screen will look like the pic below. Enter your username and password and remember it is case sensitive. Press Login

Download "nextTVision instructions 586487.pdf"